User Request

With the intention of improving the user request process, we have reinforced our user registration and deregistration policies. Please follow the steps below.

  • Step 1. Request Form
  • Step 2. Printing and Signature
  • Step 3. Attach the Documents
  • Step 4. Follow Up Key

Any Doubt?
Contact Us

If you have any doubt, please contact Service Desk. They will gladly help you with any question.

322 226 1444

You can also call the next extensions in your hotel:

  • *66 for Cabo and Cancun
  • *8989 for Flamingos
  • 4444 for Loreto
  • 2222 for Vallarta
  • 3060 for Garza Blanca or Mousai